Master's thesis of Business: Transport routing and scheduling systems an investigation into why companies implement computerised vehicle routing and scheduling systems - an Australian study based upon research conducted between 1999 and 2005

The research design adopted to address this problem utilised mixed data collection methodologies. In order to determine what was happening in the industry as a whole, a specially designed survey was conducted utilising both web-based and traditional paper-based instruments. This provided valuable quantitative data about the rate of uptake, types of companies and so on. To complement this, a focus group of selected representatives within the industry was conducted to delve more deeply into motivations behind the decision to adopt the technology and the perceived benefits derived from it.