Sales information system using web for small business (case study: CV. Tanaka service)

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The purpose of this study was to create a media sale clear and easily accessible by the consumer as well as easy to be managed by the smal business (CV. Tanaka Service).

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International Journal of Mechanical Engineering and Technology (IJMET) Volume 10, Issue 03, March 2019, pp. 1696–1702, Article ID: IJMET_10_03_171 Available online at http://www.iaeme.com/ijmet/issues.asp?JType=IJMET&VType=10&IType=3 ISSN Print: 0976-6340 and ISSN Online: 0976-6359 © IAEME Publication Scopus Indexed SALES INFORMATION SYSTEM USING WEB FOR SMALL BUSINESS (CASE STUDY: CV. TANAKA SERVICE) Muhamad Dody Firmansyah, Saddam, Sariful Bachtiar, Sfenrianto Sfenrianto, Emil Robert Kaburuan Information Systems Management Department, BINUS Graduate Program – Master of Information System Managements Jakarta, Indonesia 11480 ABSTRACT Along with the development of business based on web which is currently have used information Technology. The efficiency of the business in need is one reason why many small businesses that implement information technology. It plays a central role that is essential for the development of small business in theof era the times today, so the small business should have the ability quickly to adapt to changes that occur. The purpose of this study was to create a media sale clear and easily accessible by the consumer as well as easy to be managed by the smal business (CV. Tanaka Service). To that end, it was the design of information systems do web-based sales. This study will describe the activities and the products produced at each stage of the web design for CV. Tenaka Service. The design of this information system is limited only to the extent of information systems sales and the sales transaction database. At the final stage of the design, be the implementation of the web-based information system that is designed. Key words: web, business online, sale information system, information system Cite this Article: Muhamad Dody Firmansyah, Saddam, Sariful Bachtiar, Sfenrianto Sfenrianto, Emil Robert Kaburuan, Sales Information System using Web for Small Business (Case Study: CV. Tanaka Service), International Journal of Mechanical Engineering and Technology 10(3), 2019, pp. 1696–1702. http://www.iaeme.com/IJMET/issues.asp?JType=IJMET&VType=10&IType=3 1. INTRODUCTION At this time information technology is experiencing a very rapid development of both technology, communication and information along with the growing business needs. Technology plays a major role that is very important for business. Therefore, who can not keep up with technological developments, it can be assured that it will be backward. The development of technology in theera small business considered to be very influential with the application of information technology in carrying out the business activities of a company [1]. The application of information technology like web is currently very much needed especially in a company, both large and small-scale companies [2]. The web needed for http://www.iaeme.com/IJMET/index.asp 1696 editor@iaeme.com
Muhamad Dody Firmansyah, Saddam, Sariful Bachtiar, Sfenrianto Sfenrianto, Emil Robert Kaburuan business transactions anytime and anywhere. It is useful in order to to increase strategic sales to the wider community and are required to be able to compete with other companies in terms of information services to customers. CV Tanaka Service is a small busines in Batam area engaged in the distributor for the sale of energy saving lamps or better known aslights LED. The sales information system at CV Tanaka Service is currently still usingmedia facilities Facebook social as a means and infrastructure for sales, so the scope of the sales sector to all customers is still less reachable, because only customers who join theaccount of Facebook CV Tanaka Service Batam can access and knowing about information on products sold, this is because CV Tanaka Service does not yet have a sales information system. So sales are still using marketing through distribution of brochures, catalogs, e-mail and posting on youraccount facebook CV Tanaka Service, then the sale is still minimal and process sales transactions inthe input still manually using a storage system that is in the record and recorded in the logbook of sales transactions each the day without storing softcopy on a computer or backing up data in adatabase computer, this causes documentation to still use manual recording, often when problems occur in searching for sales transactions it takes a very long time to find the data, so frequent errors in searching transaction information data sales. Based on the description of the background and identification of the problems that have been proposed, the problems to be studied in this study is design a web-based sales information system at CV Tanaka Service. Thus, the company can use and apply sales information systems- based web. 2. STUDY LITERATURE Business needs adjustments to keep up with technological changes. The importance of technology for business can affect the quality of service to customers [3]. In order to create a perfect quality of service for small businesses, a website needs to be supported [4]. Some studies also state that web factors also support various business activities of small companies [5] [6]. Some studies also state that web factors also support various business activities of small companies [7]. The web can make it easier to introduce small business products that were previously done conventionally [8]. In addition, the web also increases sales transactions from small companies [9]. The web is a system of accessing information on the internet uses a protocol called HTTP (HyperText Transfer Protocol) that runs on TCP / IP [10]. By using HyperText, users can jump from a document to a document other easily, simply clicking on thetext specialwhich was initially marked with an underscore. The use of HyperText on the web has also been further developed into HyperMedia. By using theapproachHyperMedia, not only text can be linked, but also pictures, sounds and even videos. 3. RESEARCH METHODE The research object studied by the author was at CV Tanaka Service Batam as small company which is located at Jln. KH Ahmad Dahlan Kp. New Tg. Riau Sekupang Batam. The author uses the research object of CV Tanaka Service Batam because in its marketing it still uses conventional namelymedia Facebook social as marketing, therefore the author proposed a sales information system based on web. In designing a new information system, it must first be known how the system is running in the process of designing a-based sales information system web at CV Tanaka Service Batam. In the current system, the sales process still uses conventional means that the sales transaction http://www.iaeme.com/IJMET/index.asp 1697 editor@iaeme.com
Sales Information System using Web for Small Business (Case Study: CV. Tanaka Service) is still input manually and not computerized so that sales transactions are only recorded in the manual logbook. To explain how the sales information system process on CV Tanaka Service Batam, figure 1 is done by describing how the flow of information on the sales system is running are as follows: research such as studying documentation. Library search, namely research conducted by exploring relevant libraries and related to the research topic under study. Figure 1 The ystem analysis of CV. Tanaka Service There are problems that are faced, based on analyzing the information system processes that are running on the sales information system process at CV Tanaka Service Batam, we can find several weaknesses as follows:  On the CV Tanaka sales system Service Batam still usesmedia Facebook social as a sales medium, so that it can only be accessed by members of theaccount facebook CV Tanaka Service Batam, and its information is unknown through the public.  The recording of sales transactions still uses the recording of manuals in thelog book transactionso that there is no storage in the form of soft copy or backup ofdata transactionso that if there is a search for sales data it takes a long time to search.  The absence of a documentary so that the data information that is sought is still a frequent mistake and there is a need for data backup.  Proposed Problem Solving From the above problems, the authors propose several alternatives to solve the above problems, namely:  Propose implementing a sales information system at CV Tanaka Service Batam by-based web, so that the general public can know and access CV Tanaka sales information system Service Batam' seasily. http://www.iaeme.com/IJMET/index.asp 1698 editor@iaeme.com
Muhamad Dody Firmansyah, Saddam, Sariful Bachtiar, Sfenrianto Sfenrianto, Emil Robert Kaburuan  Create a database of sales transaction storage on the TanakaCV Service Batam, so as to make it easier admin users forto view sales transactions easily and not difficult to find.  Make a program design to replace the old system with a-based sales information system website. 4. THE PROPOSED OF SYSTEM After looking at the data flow in the old system flow, and making proposals to improve the old system flow with the new system flow, researchers try to build a new system flow based on computerization that is making system design-based sales information web on CV Tanaka Service Batam so that customers can easily access the product sales information system and information provided about products that are sold can be accepted by customers and create a database of sales transactions on sales information systems so that accounting and finance can easily search transaction code easily and the absence of more data in each sales transaction code in the sales information system based on the proposal. In developing or designing a new system for managing-based sales information systems web at CV Tanaka Service Batam, changes are made to the information system flow that will be designed, while the changes made according to the proposal on the new system analysis are as follows: Figure 2. Flowchart for New Information System Proposed Figure 3. is the web system for CV Tanaka Service Batam, that proposed in the study. http://www.iaeme.com/IJMET/index.asp 1699 editor@iaeme.com
Sales Information System using Web for Small Business (Case Study: CV. Tanaka Service) Figure 3 User interface for New Information System based web Proposed The study also explains the comparison between the old system and the new system for information system at the Tanaka CV Service Batam (see table 1). Table 1. The comparison between the old system and the new system New System Old System Not require computer devices as a data Web-based sales information system can storage media be accessed easily and able to handle At CV Tanaka Service Batam Sales information purchase transactions on time system at CV Tanaka Service Batam on Requires large implementation costs for currently still usingmedia facilities Facebook designing web-based sales information social as a means and infrastructure of sales, systems then the scope of the sales sector to all Requires data storage that is large enough customers is still less reachable to load all transactions needed for each Requires a long time in searching for files sales transaction. transaction needed Advantages of the system are built in terms of efficiency, including (1) it can reduce operational costs used for the cost of making brochures, advertisements and other advertising services; (2) Admin can process any sales information system anywhere; and (3) it can easily access sales transactions without data collection and data backup in sales transactions according to date, month and year. Then, system superiority is built in terms of effectiveness, including the following:  In the sales system process customers can easily access and reach the system web-based sales information on CV Tanaka Service Batam.  Facilitate the recording process of sales transactions at CV Tanaka Servce Batam. For advantages of the system are built in terms of efficiency, including the following:  Can reduce operational costs used for the cost of making brochures, advertisements and other advertising services.  Admin can process any sales information system anywhere. http://www.iaeme.com/IJMET/index.asp 1700 editor@iaeme.com
Muhamad Dody Firmansyah, Saddam, Sariful Bachtiar, Sfenrianto Sfenrianto, Emil Robert Kaburuan  Can easily access sales transactions without data collection and data backup in sales transactions according to date, month and year. Then, for system superiority is built in terms of effectiveness, including the following:  In the sales system process customers can easily access and reach the system web-based sales information on CV Tanaka Service Batam.  Facilitate the recording process of sales transactions at CV Tanaka Servce Batam. 5. CONCLUSION After developing based on the explanations of the previous chapters, the conclusions that can be taken are:  information system Web-based sales for marketing on sales at CV Tanaka Service Batam.  The sales transaction process at CV Tanaka Service Batam already has a database and there are no more duplicate sales transaction number data.  The sales report documentation is well organized and makes it easier for accounting and finance to look for sales transaction numbers that are on a web-based sales information system at CV Tanaka Service Batam.  By designing a-based sales information system web at CV Tanaka Service Batam makes it easier for customers to access information on sales goods. Then, the suggestions submitted here are as follows:  The-based sales information system web at CV Tanaka Service Batam is designed only for transactions via bank transfers, it's good to add features through payment using credit cards etc.  It needs system development and the addition of sales and transaction features that exist in the- based sales information system web at CV Tanaka Service Batam.  The-based sales information system web on CV Tanaka Service Batam can still be developed into a special application for customers that is used to access the sales information system available at CV Tanaka Service Batam, which can later be downloaded by all existing customers throughout Indonesia.  The-based sales information system web needs to add features such as the service trading feature tracking goods shipping. REFERENCES [1] Johnson, M., Halberstadt, J., Schaltegger, S., & Viere, T. (2016). Software and Web-Based Tools for Sustainability Management in Micro-, Small-and Medium-Sized Enterprises. In Advances and New Trends in Environmental and Energy Informatics (pp. 259-274). Springer, Cham. [2] Palacios-Marqués, D., Soto-Acosta, P., & Merigó, J. M. (2015). Analyzing the effects of technological, organizational and competition factors on Web knowledge exchange in SMEs. Telematics and Informatics, 32(1), 23-32. [3] Lande, M., Shrivastava, R. L., & Seth, D. (2016). Critical success factors for Lean Six Sigma in SMEs (small and medium enterprises). The TQM Journal, 28(4), 613-635. [4] Senchenko, P. V., Zhukovskiy, O. I., Gritsenko, Y. B., Senchenko, A. P., Gritsenko, L. M., & Kovaleva, E. V. (2017, January). The web-based information system for small and medium enterprises of Tomsk region. In Journal of Physics: Conference Series (Vol. 803, No. 1, p. 012135). IOP Publishing. http://www.iaeme.com/IJMET/index.asp 1701 editor@iaeme.com
Sales Information System using Web for Small Business (Case Study: CV. Tanaka Service) [5] Testa, F., Gusmerottia, N. M., Corsini, F., Passetti, E., & Iraldo, F. (2016). Factors affecting environmental management by small and micro firms: The importance of entrepreneurs’ attitudes and environmental investment. Corporate Social Responsibility and Environmental Management, 23(6), 373-385. [6] Ramayah, T., Ling, N. S., Taghizadeh, S. K., & Rahman, S. A. (2016). Factors influencing SMEs website continuance intention in Malaysia. Telematics and Informatics, 33(1), 150- 164. [7] Bharati, P., & Chaudhury, A. (2015). Current status of technology adoption: Micro, small and medium manufacturing firms in Boston. Bharati, P. and Chaudhury, A. (2006),“Current Status of Technology Adoption: Micro, Small and Medium Manufacturing Firms in Boston”, Communications of the ACM, 49(10), 88-93. [8] A. M., Marlow, S., & Martin, L. (2017). A Web of opportunity or the same old story? Women digital entrepreneurs and intersectionality theory. Human Relations, 70(3), 286- 311. [9] Küster, I., Vila, N., & Canales, P. (2016). How does the online service level influence consumers’ purchase intentions before a transaction? A formative approach. European journal of management and business economics, 25(3), 111-120. [10] Kadir, Abdul. (2014), Pengenalan Sistem Informasi edisi Revisi, Andi Offset, Yogyakarta http://www.iaeme.com/IJMET/index.asp 1702 editor@iaeme.com