Service model

This study employs regression analysis and Pearson correlation coefficient testing to identify the SERVQUAL model and five key factors influencing service quality and customer satisfaction at the School Sports Club in Phu Nhuan District.

4p vimitsuki 06-05-2025 1 1   Download

The study was carried out by surveying 181 individual customers who are Gen Y and have been using fast food services at fast food stores in Hanoi and using the SERVQUAL model with 5 independent variables: Tangibility, Responsiveness, Assurance, Reliability, and Empathy.

8p vifilm 11-10-2024 1 1   Download

In this study, we propose a machine learning technique for estimating the shear strength of CRC beams across a range of service periods. To do this, we gathered 158 CRC beam shear tests and used Artificial Neural Network (ANN) to create a forecast model for the considered output.

12p viengfa 28-10-2024 3 2   Download

This study investigates the factors influencing citizens’ intention to use online public services (OPS), focusing on perceived usefulness, trust in security, convenience, ease of use, and technological accessibility. Using a survey of 334 people in Hanoi and the PLS-SEM model, the study analyzes the impact of these factors on user intention through a series of empirical tests.

11p viyuhi 26-03-2025 2 1   Download

The study investigated the relationship between service quality, brand image, satisfaction, and consumers’ continuous purchase intention. We collected research data from 258 consumers who bought goods at supermarkets in Tra Vinh City.

12p vifilm 11-10-2024 3 1   Download

In recent years, the fourth industrial revolution has been progressing strongly, resulting in numerous accomplishments that have profound implications for various industries and sectors of the economy, including the banking sector. In the context of the digital transformation boom, traditional banking models have undergone modifications and advancements with the aim of boosting competitiveness and efficiency, leading to the emergence of the Open banking .

3p zizaybay1101 09-05-2024 12 3   Download

This research proposes strategic solutions for attracting Foreign Direct Investment (FDI) to develop eco-industrial parks in the Red River Delta region through 2030, with a vision for 2050. The author's proposed solutions are grounded in a comprehensive analysis of the current status and developmental trends of eco-industrial park models, forecasted impacts of international and domestic contexts on FDI flows, and the competitive advantages of the Red River Delta region in attracting FDI specifically for eco-industrial parks.

8p vihyuga 20-02-2025 8 1   Download

This study unpacks the structural relationship of tourism interpretation service on destination image and intention to revisit destinations. This study fulfills the research objective by collecting and analyzing 406 survey questionnaires by tourists who visited Binh Dinh and Phu Yen provinces

19p viyoko 01-10-2024 4 1   Download

The paper describes a new architecture for 3D visualization service, made to convert 2D CAD data into comprehensive 3D models. It is created with focus on multi-device environments in industrial uses.

8p viyamanaka 06-02-2025 4 2   Download

The study aims to explore the perspectives of the host community and local government in a CBT village-stay supported by AOP about the transformation from a CBT homestay to a CBT village-stay model.

10p viyamanaka 06-02-2025 3 2   Download

In this study, the author examined the SERVQUAL model's service quality evaluation elements involving customer satisfaction. More specifically, the hypothetical model was proposed to examine how each component of service quality affects customer satisfaction specifications.

8p viengfa 28-10-2024 3 2   Download

Đƣợc giới thiệu ở .NET 3  WCF cung cấp mô hình lập trình đơn giản, thống nhất và có thể mở rộng và có thể tƣơng tác với các công nghệ phân tán khác: DCOM, .NET Remoting, XML web service, Sockets, P2P,…  Tích hợp các công nghệ phân tán vào trong API với namespace System.ServiceModel  Cung cấp các công nghệ khác nhau để ngƣời sử dụng service có thể sử dụng dễ dàng. Ví dụ WCF có thể cung cấp service làm việc với giao thức TCP hoặc sử dụng XML web service Wednesday, March 21, 2012...

29p thangkhongusi 10-04-2013 140 23   Download

Bài giảng Mạng máy tính và Internet Chương 4 Giao thức tầng mạng nhằm trình bày về giới thiệu và chức năng của tầng mạng, Network service model (VC and Datagram), thiết bị tầng mạng - Bộ định tuyến (router), giao thức IP (Internet Protocol), giải thuật chọn đường (Routing Algorithms), chọn đường trong mạng Internet.

39p fast_12 24-06-2014 136 13   Download

Objectives: understant what & why use web service, know some type of architectural models, understant web service architecture, determine service - oriented architecture, understant and use some web service technologies, build a simple web service.

168p xaydungk23 27-10-2014 86 9   Download

Objectives: understanding the messaging paradigm, concepts and architecture of JMS, messaging models, anatomy of a JMS message, JMS features, JMS providers.

85p xaydungk23 27-10-2014 67 9   Download

Objectives: understand enterprise application, know some type of architectural models, understand web service architecture, determine service - oriented architecture, understand and use some web service technologies, build a simple web service.

90p xaydungk23 27-10-2014 78 8   Download

Chương 4 của bài giảng Mạng máy tính giới thiệu về giao thức tầng mạng (network layer). Chương này gồm có một số nội dung sau: Giới thiệu và chức năng của tầng mạng, network service model (VC and Datagram), bộ định tuyến (router), giao thức IP (Internet Protocol), giải thuật chọn đường (Routing Algorithms), chọn đường trong mạng Internet. Mời các bạn cùng tham khảo.

62p kiepnaybinhyen_01 27-11-2015 84 6   Download

After completing this chapter, students will be able to: Understant what and why use web service, know some type of architectural models, understant web service architecture, determine service-oriented architecture understant and use some web service technologies, build a simple web service.

168p youcanletgo_04 15-01-2016 83 7   Download

Upon completion of this lesson, the successful participant will be able to: Understand enterprise application, know some type of architectural models, understand web service architecture, determine service-oriented architecture, understand and use some web service technologies, build a simple web service.

90p youcanletgo_04 15-01-2016 69 5   Download

The main contents of this chapter include all of the following: Understanding the messaging paradigm, concepts and architecture of JMS, JMS messaging models, anatomy of a JMS message, JMS features, JMS providers.

85p youcanletgo_04 15-01-2016 61 4   Download