Tourism and hospitality

This study examined the relationship between corporate social responsibility (CSR), reputation, and corporate performance in the hospitality sector. Based on the Triple-bottom line theory, the CSR of hotel businesses focuses on three important aspects: economic, social, and environmental.

8p visarada 28-04-2025 1 1   Download

A thorough literature review is essential for systematizing and evaluating prior studies, as it helps identify knowledge gaps and guide future research directions. This study employs the CiteSpace scientometric analysis tool to comprehensively assess the academic works on eWOM in the tourism and hospitality industry.

17p vimitsuki 30-03-2025 3 1   Download

This quantitative study investigates the perceptions of formative assessment in English speaking classes among Tourism and Hospitality majors at Hanoi University of Industry. Utilizing a survey-based approach, the research aims to explore students' perspectives on the role of formative assessment in enhancing their English-speaking skills.

9p viyuhi 26-03-2025 3 1   Download

The article aims to investigate the gender similarities and differences in Anglo-American customer complaint strategies in the Tourism and Hospitality Industry to help readers gain some insight into the cultural characteristics of Anglo-Americans through the speech act of complaining.

17p viyoko 01-10-2024 4 1   Download

Be aware of Marketing , Service Marketing & Tourism Marketing concepts Identify the similarity and the differences between Service Marketing & Tourism Marketing List characteristics of Services and Marketing - Mix Components Classify the differences between marketing and sales.

129p minhsilver133 04-05-2013 126 35   Download