intTypePromotion=1
zunia.vn Tuyển sinh 2024 dành cho Gen-Z zunia.vn zunia.vn
ADSENSE

Focusing on customer

Chia sẻ: Da Thao | Ngày: | Loại File: PDF | Số trang:37

176
lượt xem
25
download
 
  Download Vui lòng tải xuống để xem tài liệu đầy đủ

To create satisfied customers, the organization needs to identify customers’ needs, design the production and service systems to meet those needs, and measure the results as the basis for improvement. Satisfaction is an attitude; loyalty is a Satisfaction is an attitude; loyalty is a behaviorbehavior. Loyal customers spend more, are willing to Loyal customers spend more, are willing to pay higher prices, refer new clients, and are pay higher prices, refer new clients, and are less costly to do business with.less costly to do business with....

Chủ đề:
Lưu

Nội dung Text: Focusing on customer

ADSENSE

CÓ THỂ BẠN MUỐN DOWNLOAD

 

Đồng bộ tài khoản
2=>2