Satisfaction

This study, conducted at Hanoi Open University, identifies six key determinants influencing student satisfaction with undergraduate training activities: training curriculum, training organization, faculty expertise, learning materials, school facilities, and support services.

9p vijiraiya 19-05-2025 0 0   Download

This study employs regression analysis and Pearson correlation coefficient testing to identify the SERVQUAL model and five key factors influencing service quality and customer satisfaction at the School Sports Club in Phu Nhuan District.

4p vimitsuki 06-05-2025 1 1   Download

This study explores the causes, current state, and impacts of overtourism, highlighting environmental harm, sociocultural shifts, and reduced visitor satisfaction. Contributing factors include the area’s limited carrying capacity, localized overload and poor public awareness in tourism participation.

8p visarada 28-04-2025 1 1   Download

This study aims to examine the effect of organizational justice on the organizational citizenship behaviors of employees in information technology enterprises, with a specific focus on the mediating role of job satisfaction. Data was collected from 300 voluntary respondents working in information technology enterprises in Vietnam, using online structured questionnaires. T

11p visarada 28-04-2025 2 1   Download

The aim of this study is to clarify the effects of corporate social responsibility on employee attitudes in higher education institutions. In particular, the study will use the theory of social identity to investigate how corporate social responsibility affects workers' job satisfaction, organizational identification, and work engagement.

8p visarada 28-04-2025 2 1   Download

This study utilized a quantitative approach with a survey questionnaire. The questionnaire, which was modified from the Basic Psychological Need Satisfaction and Frustration Scale (BPNSNF) by Van Der Kaap-Deeder et al. (2015), included 4 questions for providing informed consent before conducting the research together with collecting participants’ personal information, and 8 five-point Likert items. It was then distributed to university students in Ho Chi Minh City who had used Padlet in their English classes, with convenience sampling employed for data collection.

3p vimaito 11-04-2025 3 1   Download

Bài giảng "Hành vi tổ chức" Chương 3 - Những yếu tố chi phối hành vi cá nhân, được biên soạn gồm các nội dung chính sau: Giá trị (Values): của cá nhân và môi trường văn hóa; Thái độ (Attitudes) và Sự thỏa mãn trong công việc (Job satisfaction);...Mời các bạn cùng tham khảo!

26p trantrongkim2025 14-04-2025 1 1   Download

This study aims to investigate the level of academic self-efficacy, academic satisfaction, and the relationship between academic self-efficacy and academic satisfaction among Hue University students. 771 students participated in the questionnaires about academic self-efficacy and academic satisfaction. Descriptive statistics, correlation analysis, and One-way ANOVA analysis were performed to answer three research questions.

12p viling 11-10-2024 5 1   Download

The study was carried out by surveying 181 individual customers who are Gen Y and have been using fast food services at fast food stores in Hanoi and using the SERVQUAL model with 5 independent variables: Tangibility, Responsiveness, Assurance, Reliability, and Empathy.

8p vifilm 11-10-2024 1 1   Download

Bài giảng "Hệ thống thông minh: Phần 3 - Kỹ thuật tìm kiếm Heuristic" bao gồm các nội dung chính sau đây: Sinh ra và Kiểm thử (Generate-and-Test); Leo đồi (Hill Climbing); Tìm kiếm tốt nhất đầu tiên; Suy giảm vấn đề; Thỏa mãn ràng buộc (Constraint satisfaction); Phân tích Means-Ends. Mời các bạn cùng tham khảo!

36p gaupanda088 11-04-2025 3 1   Download

The study aimed to assess the effectiveness of English podcasts in improving listening skills for non-English major students and measure their satisfaction with podcasts as a listening resource. Twenty-eight participants, including nine males and nineteen females, were randomly assigned to either a control group or an experimental group.

6p viengfa 28-10-2024 2 1   Download

This study aims to evaluate patient satisfaction with healthcare services at the outpatient department of Lac Son Health Center in Hoa Binh Province in 2024. A cross-sectional descriptive study was conducted involving 310 patients who visited the outpatient department at Lac Son Health Center.

9p tuongmotranh 18-03-2025 2 1   Download

The study investigated the relationship between service quality, brand image, satisfaction, and consumers’ continuous purchase intention. We collected research data from 258 consumers who bought goods at supermarkets in Tra Vinh City.

12p vifilm 11-10-2024 3 1   Download

This study explored the factors affecting members’ satisfaction with the quality of support activities of cooperatives using data collected from 301 members of horticultural cooperatives in Son La province. The study applied the SEVERQUAL concept and cooperative principles to develop the research model.

14p vibecca 01-10-2024 2 1   Download

In recent years, tourist accommodation establishments have been growing in both quantity and quality, making an important contribution to the development of tourism products, socio-economic development in local. Expected to 2020, Vietnam's economy will continue to witness the boom of the accommodation service business with more than 20 million foreign visitors visiting and the outstanding growth of the hotel service industry.

12p tamynhan6 14-09-2020 41 4   Download

Human resources are invaluable assets of any organization. Employee engagement will bring many benefits to the organization. Even in difficult times, employee cohesion is an important competitive different factor of organizations.

9p tamynhan6 14-09-2020 42 2   Download

The findings have indicated that script, music, cultural images have a correlation with Vietnamese viewers’ satisfaction with Korean dramas while actors do not affect the overall satisfaction. Based on the findings,the authors provide implications and offer suggestions to Vietnamese filmmakers on improving customer satisfaction, thereby contributing to the development of TV drama production in Vietnam.

13p tamynhan6 14-09-2020 19 1   Download

Nghiên cứu được thực hiện nhằm kiểm định mối quan hệ giữa việc chia sẻ tri thức (Knowledge Sharing - KS), sự hài lòng trong công việc (Job Satisfaction - JS) và hiệu suất làm việc (Work Performance - WP) của nhân viên của các công ty khởi nghiệp trong lĩnh vực du lịch trên địa bàn Thành phố Hồ Chí Minh.

16p vichaelice2711 10-05-2021 51 4   Download

The study examined the influence of teacher professional development (PD) on EFL teacher motivation, self-efficacy, and work satisfaction. The study goal was to investigate whether PD programs impact teachers’ effectiveness.

12p viyamanaka 06-02-2025 7 2   Download

The study collected primary data by sending surveys to individuals working in the franchising sector, 236 valid questionnaires were coded and processed using SPSS and AMOS software.

7p tuetuebinhan000 23-01-2025 4 2   Download